ARSA Indonesia

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Vision, Mission,
Stategy and Value

Vision

To be the most reliable and preferable IFMS company in Indonesia

Mission

Creating memorable customer experience through good people

Strategy

Leading IFMS business development through:

1. Development of superior human resources
through selection, recruitment, training, supervision, and evaluation that is measured
so that efforts to correct and improve performance
can be made

2. Develop knowledge and expertise for each employee, so that ARSA will present as an expert who can not only provide the best service but also be a solution to customer needs.

3. To be the vanguard in the IFMS industry in the mastery of technology and continue to develop IT solutions for the benefit of customers and management

4. Provide solutions for all efforts related to quality improvement, effectiveness, cost, safety/health, and speed.

5. Consistently maintain the company’s value while continuing to develop existing businesses and add new customers

6. Fulfilling even exceeding customer expectations not only through good work but also utilizing as much technical information application as possible, so that ARSA become an obedient, open, and compliant

Values

1. Balance
We believe that good quality work starts at home. Our team is able to work hard and deliver great results because we stress the importance of a good work/life balance, and take intentional time to have fun together as a team.
2. Growth
We are constantly aiming to grow both as individuals and as a company. We believe that the journey of education is a lifelong pursuit, and that this kind of lifelong learning is what will continue to push us forward as a company.
3. Teamwork
The strength of our team does not only lie in our combined experience and expertise but our ability to trust each other, no matter what the circumstances. We know that our best work is not produced by individuals but by enjoying collaboration as a team and supporting each other every day. This team mentality also extends to our clients as we approach every business relationship as a partnership and work collaboratively with each other to meet our goals.
4. Quality
Quality for us means maintaining rigorous standards for all of our work, no matter how big or small the project. We care deeply about our work, about providing excellent customer service, and we truly care about achieving results for our clients.
5. Integrity
We define integrity as the act of conducting ourselves in an honest and ethical way with everyone we do business with. Specifically, this means transparent communication (no smoke and mirrors, just the truth), being respectful of timelines and budgets, being up front when errors occur, and taking ownership of everything we do. We are always available to answer questions and provide any information about our process that might be helpful to clients.
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