Corporate Culture ARSA Indonesia
The corporate culture at PT ARSA Manajemen Fasilitas (ARSA Indonesia) serves as the foundation that shapes how every KawanARSA thinks, behaves, and acts in the workplace. It guides conduct, builds character, and reflects the unique identity of ARSA Indonesia as an Integrated Facility Management Services (IFMS) company that values professionalism, collaboration, and innovation.
ARSA Indonesia’s culture is built on the belief that success is not achieved by individuals alone but through the strength of focused teamwork, discipline, and shared values that align with the company’s mission and long-term goals.
1. PAS Philosophy (Obedient, Expert, Systematic)
The PAS philosophy is the cornerstone of all work activities across ARSA Indonesia:
- Patuh (Obedient) : Perform duties with discipline and full compliance with company rules, standards, and values.
- Ahli (Expert): Continuously learn, grow, and sharpen skills to become a true professional in one’s field.
- Sistematis (Systematic): Work according to structured planning, standard operating procedures, and measurable evaluation.
This philosophy reinforces that true success lies not only in the results we achieve but in how we achieve them—with integrity, mastery, and consistency.
2. Leadership Value – Eagle Fly Low
The Eagle Fly Low leadership philosophy teaches that the higher one rises, the more humble one must remain.
Leaders at ARSA Indonesia are expected to be present in the field, listen actively, lead by example, and guide their teams with empathy.
This principle creates a leadership culture that is grounded, inspiring, and trusted—one that values connection and collaboration over hierarchy.
3. QEESS and ServiceX Spirit
The QEESS (Quality, Efficiency, Effectiveness, Speed, Safety) and ServiceX (Service Excellence Experience) culture serves as the guiding framework for delivering exceptional services to clients.
Every KawanARSA is expected not only to meet performance standards but also to deliver a positive, safe, efficient, and memorable service experience. This spirit reminds all employees that customer satisfaction comes from quality work done with sincerity, precision, and care.
4. KawanARSA Spirit – Collaboration and Togetherness
KawanARSA symbolizes more than just employees—it represents unity, collaboration, and mutual respect. Each individual is part of the ARSA family, where teamwork, appreciation, and shared growth are the foundation of success.
This spirit comes to life through company-wide initiatives such as Townhall Meetings, ACARA (ARSA Communication, Appreciation & Recognition Activity), Parama & Parabawa Awards, Liga ARSA, and continuous learning through ARSAtech eClassroom, all of which strengthen communication, solidarity, and engagement.
5. Balance of Professionalism, Humanity, and Technology
ARSA Indonesia’s corporate culture harmonizes professionalism, humanity, and innovation.
Grounded in the PAS Philosophy, Eagle Fly Low leadership, and the spirit of QEESS, ServiceX, and KawanARSA, every ARSA individual is encouraged to work wholeheartedly, think systematically, and contribute meaningfully to the company’s vision of Aligned Growth 2026—achieving harmony between employees, clients, and the organization.