ESG & Sustainability
What is ESG?
At ARSA Indonesia, ESG is not just a standard; it is an integral part of our daily operations. We believe that sustainability must be embedded in every aspect of facility management, ensuring that the way we work today creates a better future for tomorrow. Our commitment is reflected through three dimensions: protecting the environment, empowering people and communities, and leading with integrity and governance.
We take responsibility for the environment by ensuring that all cleaning materials we use are eco-friendly. This choice reflects our awareness that every action in our services has an impact, not only on clients but also on the planet. Our operations are designed to reduce carbon emissions, limit waste, promote recycling initiatives, and practice sustainable landscape management—concrete steps that bring long-term benefits for both business and nature.
People are at the heart of ARSA Indonesia. Training is fundamental and consistently delivered across every level of the organization, from new employees to long-tenured staff, from the lowest tier to top leadership. This continuous learning process ensures that every KawanARSA grows in competence, professionalism, and confidence, making them not only capable workers but also future leaders. With more than 4,500 employees nationwide, our investment in people is our greatest contribution to society, creating jobs, building capacity, and empowering communities.
Integrity and compliance guide the way we lead and make decisions. Our governance is anchored in international standards such as ISO 9001, ISO 14001, ISO 45001, and SMK3. Transparency, accountability, and ethical practices are embedded in procurement, operations, and management to ensure trust and reliability in every partnership.
Looking ahead, ARSA Indonesia integrates sustainability with innovation through ARSAtech, our digital ecosystem for smarter facility management. ARSAtech ensures transparency, efficiency, and data-driven insights that align with our sustainability journey, creating added value for clients, employees, and stakeholders.
For us, ESG is not a separate initiative but a living culture—woven into our operations, services, and relationships—so that ARSA Indonesia can continue to grow responsibly while making a positive impact on people and the planet.
Our ESG Narrative
At ARSA Indonesia, sustainability is more than just a promise — it is part of who we are. We believe that the success of our business must always be aligned with protecting the environment, empowering people, and maintaining strong governance. Every service we deliver, from cleaning and landscape to access control and ARSAtech, is built on this foundation.
Caring for the Environment
We understand that every facility has an impact on the planet. That is why our operations are designed to reduce carbon emissions, minimize waste, and use eco-friendly materials. Through responsible landscape management, recycling initiatives, and energy-efficient practices, ARSA Indonesia ensures that our clients’ facilities not only operate smoothly but also contribute to a greener future.
Empowering People and Communities
People are at the heart of ARSA Indonesia. With more than 4,500 employees across Indonesia, we continuously invest in training, development, and safe working environments. Our consistent double- and even triple-digit growth is proof that when people grow, the company grows. Beyond our workforce, we also give back to the communities we serve through social programs and partnerships that create shared value.
Leading with Integrity and Compliance
Trust is the foundation of long-term partnerships. That is why compliance and governance are non-negotiable at ARSA Indonesia. We uphold international standards (ISO 9001, ISO 14001, ISO 45001, SMK3) and embed transparency, accountability, and integrity in everything we do — from procurement to service delivery. This discipline is what makes us a reliable partner for our clients.
Shaping the Future Together
Sustainability is not just about today — it is about the generations to come. Through ARSAtech, our digital platform, we integrate all facility management services into a single ecosystem that is smarter, more transparent, and more sustainable. By combining technology, human expertise, and environmental awareness, ARSA Indonesia is shaping the future of facility management in Indonesia.
“Sustainable solutions. Integrated services. Human-centered growth. This is ARSA Indonesia.”
Our Commitment to Excellence Recognized
PT ARSA Manajemen Fasilitas is proud to announce the successful renewal of its international ISO certifications, achieving an audit result with the highest predicate of Highly Satisfactory. This accomplishment reflects our strong commitment to excellence and reaffirms our dedication to upholding the highest global standards in every aspect of our operations.
The renewed certifications include ISO 9001:2015 for Quality Management, ISO 14001:2015 for Environmental Management, and ISO 45001:2018 for Occupational Health & Safety Management. Each of these certifications represents more than just compliance with international standards; they embody our ongoing responsibility to deliver consistent quality, to operate with respect for the environment, and to ensure the safety and well-being of our employees, customers, and facility users.
Earning this recognition with such remarkable results highlights that ARSA Indonesia is not only meeting the requirements, but is exceeding expectations through its integrated facility management services. From cleaning and security to landscaping, pest control, technology solutions, and technical support, every service is delivered with precision, professionalism, and accountability.
With this achievement, ARSA Indonesia once again reinforces its position as a trusted partner in integrated facility management across Indonesia, and continues its journey of growth and innovation while staying true to its values of quality, sustainability, and safety